In March 2019, Disability Rights Advocates (DRA) filed a major class action lawsuit against Lyft challenging the popular ride-sharing service’s failure to provide wheelchair-accessible vehicles as a violation of the Americans with Disabilities Act. The federal law suit was brought by a coalition of individuals and disability rights groups in the San Francisco Bay Area: […]
On June 27, 2018, DRA, on behalf of the American Council of the Blind of New York (“ACBNY”) and two individual plaintiffs, filed a landmark class action lawsuit against the New York City Department of Transportation. According to the suit, New York City violates federal law by failing to systematically implement audible and tactile pedestrian […]
Disability Rights Advocates is investigating a new transportation service offered in San Francisco: Chariot. Chariot, touting itself as “mass transit reinvented,” uses brand new 14-passenger vans, which you can book and pay for your seat using a smartphone app. Chariot offers fixed routes throughout San Francisco with assigned pickup/drop-off stops. Currently, Chariot only operates publicly […]
This case challenges the MTA’s failure to maintain the few elevators that exist in New York City’s subway stations. DRA has a second, related case challenging the MTA’s failure to install elevators in all stations. On April 25, 2017, DRA filed a class action lawsuit against the New York City Transit Authority (“NYCTA”) and the […]
This case challenges the MTA’s failure to install elevators at all New York City’s subway stations. DRA has a second, related case challenging the MTA’s failure to maintain the few elevators that currently exist. On April 25, 2017, DRA filed a class action lawsuit against the New York City Transit Authority (“NYCTA”), Metropolitan Transit Authority […]
DRA is representing the National Federation of the Blind (NFB) and guide dog users in their efforts to secure equal access to Lyft’s transportation network nationwide. Lyft provides transportation services through thousands of vehicles, to consumers throughout the nation. Lyft uses smartphone applications to create a convenient, streamlined experience, dispatching cars on-demand to drive passengers […]
On behalf of several blind individuals, DRA demanded that Caltrain address the access barriers that the Clipper Card system at Caltrain stations presented to blind and low-vision passengers, such as: (1) fare gates that were difficult to locate, (2) confusing audio tones that emitted from the gates, and (3) the inability for blind and visually […]
On behalf of the Lighthouse for the Blind and Visually Impaired and several blind individuals, DRA demanded that BART address the access barriers that the Clipper Card system at BART stations presented to blind and low-vision passengers. Specifically, Clipper Card readers at BART fare gates did not provide any audible feedback. As a consequence, blind […]
Page Contents Introduction Case Background Settlement Addressing Ongoing Discrimination Introduction In 2016, DRA reached an unprecedented settlement with Uber to stop discrimination against blind people who use guide dogs on the Uber platform. DRA is currently monitoring Uber’s compliance with the settlement agreement. If you were denied service by an Uber driver because you travel […]
Disability Rights Advocates filed a class action lawsuit in the U.S. District Court of the Southern District of New York against the Metropolitan Transit Authority (“MTA”) and New York City Transit Authority (“NYCTA”) on June 28, 2016 challenging their failure to install an elevator when they completed a $21.85 million rehabilitation to the Middletown Road […]