Garrett v. WHC Worldwide, LLC

In May 2025, DRA filed a class action lawsuit on behalf of a group of wheelchair users against nationwide airport transportation provider SuperShuttle Express for failing to provide services to wheelchair users. Read the complaint.

SuperShuttle advertises itself as “the leader in airport transportation serving over 70 airport locations worldwide.” While SuperShuttle purports to provide reservations with local operators “who offer accessible vehicles to customers with disabilities, including those who use wheelchairs,” in reality, the plaintiffs have repeatedly been told by SuperShuttle’s representatives that, in fact, the company offers no options for individuals who require a wheelchair accessible vehicle.

DRA filed this case to end SuperShuttle’s discriminatory policies and ensure that people with mobility disabilities have equal access to their services. We are not seeking monetary damages on behalf of the class.