CRIL v. MobilityWorks
Plaintiffs filed this class action lawsuit in October 2018, alleging that Mobility Works—one of the country’s largest providers of wheelchair accessible vehicles for sale or rent, and a major installer of adaptive devices —employed two policies that discriminated against drivers with disabilities.
First, Plaintiffs alleged that Mobility Works would not install hand controls or other adaptive devices in rental cars when drivers with disabilities needed and requested them. Second, Plaintiffs alleged that before Mobility Works would install such devices in a vehicle, it required people with disabilities who needed them to undergo unnecessary and expensive “certification” courses (some costing $400 or more) that were not imposed on any nondisabled drivers.
Plaintiffs sought changes to these discriminatory policies and practices, so that they and other people who need adaptive devices could have the same “full and equal” use of the company’s rental, sale, and installation services that nondisabled customers enjoyed.