Transportation

American Council of the Blind of New York, Inc., v. The City of New York

On June 27, 2018, DRA, on behalf of the American Council of the Blind of New York (“ACBNY”) and two individual plaintiffs, filed a landmark class action lawsuit against the New York City Department of Transportation. According to the suit, New York City violates federal law by failing to systematically implement audible and tactile pedestrian […]

Lyft Access for Riders with Service Animals

DRA is representing the National Federation of the Blind (NFB) and guide dog users in their efforts to secure equal access to Lyft’s transportation network nationwide. Lyft provides transportation services through thousands of vehicles, to consumers throughout the nation. Lyft uses smartphone applications to create a convenient, streamlined experience, dispatching cars on-demand to drive passengers […]

Caltrain Clipper Card

On behalf of several blind individuals, DRA demanded that Caltrain address the access barriers that the Clipper Card system at Caltrain stations presented to blind and low-vision passengers, such as: (1) fare gates that were difficult to locate, (2) confusing audio tones that emitted from the gates, and (3) the inability for blind and visually […]

BART Clipper Card

On behalf of the Lighthouse for the Blind and Visually Impaired and several blind individuals, DRA demanded that BART address the access barriers that the Clipper Card system at BART stations presented to blind and low-vision passengers.  Specifically, Clipper Card readers at BART fare gates did not provide any audible feedback.  As a consequence, blind […]

National Federation of the Blind of California, et al. v. Uber Technologies, Inc., et al.

Page Contents Introduction Case Background Settlement Addressing Ongoing Discrimination Introduction In 2016, DRA reached an unprecedented settlement with Uber to stop discrimination against blind people who use guide dogs on the Uber platform. DRA is currently monitoring Uber’s compliance with the settlement agreement. If you were denied service by an Uber driver because you travel […]

Bronx Independent Living Services (BILS) v. Metropolitan Transportation Authority (MTA)

Disability Rights Advocates filed a class action lawsuit in the U.S. District Court of the Southern District of New York against the Metropolitan Transportation Authority (“MTA”) and New York City Transit Authority (“NYCTA”) on June 28, 2016 challenging their failure to install an elevator when they completed a $21.85 million rehabilitation to the Middletown Road […]

BART Elevator and Wheelchair Access

On April 5, 2017, DRA and Legal Aid at Work filed a lawsuit against BART alleging that it discriminates against people with mobility disabilities and effectively excludes them from the regional mass transit system. For people with disabilities, problems that may be familiar annoyances to other riders can create absolute barriers to access. Problems cited […]

Center for Independence of Individuals with Disabilities (CID) v. Serra Yellow Cab

A lawsuit filed on February 24, 2016 in the United States District Court for the Northern District of California alleges that Serra Yellow Cab (“Serra”) violates federal and state law by charging wheelchair users up to four times more than the standard fare because they require accessible taxis.  Serra, a for-profit transportation company based in Daly […]