Blanks v. San Francisco Federal Credit Union
In September of 2015, San Francisco Federal Credit Union overhauled its website. Suddenly, Credit Union member Marco Salsiccia, who is blind, discovered he was unable to use the Credit Union’s online banking services independently. “I could no longer log in to my account like I had before,” he recalled. “I had to get a sighted […]
National Federation of the Blind, et al., v. The City of New York, et al.
In January of 2017, Disability Rights Advocates announced a settlement of its 2016 federal lawsuit on behalf of the National Federation of the Blind (“NFB”) and three blind individuals, alleging that the City of New York and its partner, CityBridge LLC, discriminated against blind people in their LinkNYC program. LinkNYC, touted as a “first-of-its-kind communication […]
National Federation of the Blind of California, et al. v. Uber Technologies, Inc., et al.
Page Contents Introduction Case Background Settlement Addressing Ongoing Discrimination Introduction In 2016, DRA reached an unprecedented settlement with Uber to stop discrimination against blind people who use guide dogs on the Uber platform. DRA is currently monitoring Uber’s compliance with the settlement agreement. If you were denied service by an Uber driver because you travel […]
Center for Independent Living, Inc. (CIL), et al. v. Wal-Mart
In today’s challenging economy, many Americans are shopping at stores like Wal-Mart that offer low prices, convenience and affordability. These stores are central to activities of daily living for millions of people. Yet many of these retailers knowingly place point-of-sale machines beyond the reach of patrons with disabilities who use wheelchairs and scooters. This compromises […]
Lighthouse for the Blind and Visually Impaired, et al. v. Redbox Automated Retail LLC, et al.
Self-service kiosk technology allows us to bank, shop, and conduct a wide range of transactions independently, without the assistance of a clerk. In this era of automated technology and self-service, it is important that businesses operate kiosks that allow everyone, including people with disabilities, to use their services. In January 2012, DRA, along with the […]
National Federation of the Blind, et al. v. Scribd, Inc.
In July 2014, DRA filed a lawsuit on behalf of the National Federation of the Blind (NFB) and Heidi Viens, challenging Scribd, Inc.’s failure to design its digital reading subscription service to work with software used by the blind. Available on desktop and mobile devices, Scribd’s service provides users access to a large library of […]
In 2016, DRA reached a first-of-its-kind agreement with Netflix to make accessible for blind people the movies and videos offered through the Netflix video streaming and DVD rental subscriptions. Under the agreement, Netflix will provide a new technology called “audio description” for many popular titles in its streaming and disc rental libraries. Audio description technology […]
ACB, et al. v. Hulu LLC
Beginning in November 2017, Disability Rights Advocates and the Disability Law Center, Inc.represented the American Council of the Blind,Bay State Council of the Blind, and two individuals in litigation against Hulu, LLC to address the video streaming company’s failure to provide audio description and failure to maintain a website and applications that are accessible via […]
Center for Independence of Individuals with Disabilities (CID) v. Serra Yellow Cab
A lawsuit filed on February 24, 2016 in the United States District Court for the Northern District of California alleges that Serra Yellow Cab (“Serra”) violates federal and state law by charging wheelchair users up to four times more than the standard fare because they require accessible taxis. Serra, a for-profit transportation company based in Daly […]
Kaiser Permanente Structured Negotiations
In 2012, DRA, the California Council of the Blind (CCB), Goldstein, Borgen, Dardarian & Ho (GBDH), and three Kaiser patients with vision disabilities entered structured negotiations with Kaiser Permanente to address health care access barriers. These barriers to services, programs, and facilities compromise the health care of people who are blind or low vision. Kaiser patients […]