Closed Captioning at Movie Theaters
Disability Rights Advocates is investigating complaints from people who are deaf or have hearing loss, regarding the frequent failure of closed-caption devices at movie theaters. DRA has received complaints that, while many theaters have closed-caption devices on hand, the devices frequently do not function properly. If you are deaf or have hearing loss and have […]
Salsiccia v. Sharks Sports & Entertainment LLC
In March 2019, DRA filed a class action suit against Sharks Sports & Entertainment LLC (the San Jose Sharks), the City of San Jose, and the San Jose Arena Authority for their failure to make the San Jose Sharks + SAP Center mobile application accessible to those with vision disabilities. The Sharks, a Silicon Valley NHL […]
Independent Living Resource Center of San Francisco (ILRC), et al. v. Lyft, Inc., et al.
In March 2019, Disability Rights Advocates (DRA) filed a major class action lawsuit against Lyft challenging the popular ride-sharing service’s failure to provide wheelchair-accessible vehicles as a violation of the Americans with Disabilities Act. The federal law suit was brought by a coalition of individuals and disability rights groups in the San Francisco Bay Area: […]
American Council of the Blind, Michael Godino, et al. v. Keenwawa, Inc., d/b/a Eatsa
In September 2017, Disability Rights Advocates announced a settlement of its federal lawsuit on behalf of the American Council of the Blind (ACB) and members of the blind community against eatsa, a growing, national fast-casual restaurant chain. eatsa utilizes a high-tech service model in which customers order meals via its smartphone app or at an […]
Lyft Access for Riders with Service Animals
DRA is representing the National Federation of the Blind (NFB) and guide dog users in their efforts to secure equal access to Lyft’s transportation network nationwide. Lyft provides transportation services through thousands of vehicles, to consumers throughout the nation. Lyft uses smartphone applications to create a convenient, streamlined experience, dispatching cars on-demand to drive passengers […]
Blanks v. San Francisco Federal Credit Union
In September of 2015, San Francisco Federal Credit Union overhauled its website. Suddenly, Credit Union member Marco Salsiccia, who is blind, discovered he was unable to use the Credit Union’s online banking services independently. “I could no longer log in to my account like I had before,” he recalled. “I had to get a sighted […]
National Federation of the Blind, et al., v. The City of New York, et al.
In January of 2017, Disability Rights Advocates announced a settlement of its 2016 federal lawsuit on behalf of the National Federation of the Blind (“NFB”) and three blind individuals, alleging that the City of New York and its partner, CityBridge LLC, discriminated against blind people in their LinkNYC program. LinkNYC, touted as a “first-of-its-kind communication […]
National Federation of the Blind of California, et al. v. Uber Technologies, Inc., et al.
Page Contents Introduction Case Background Settlement Addressing Ongoing Discrimination Introduction In 2016, DRA reached an unprecedented settlement with Uber to stop discrimination against blind people who use guide dogs on the Uber platform. DRA is currently monitoring Uber’s compliance with the settlement agreement. If you were denied service by an Uber driver because you travel […]
Center for Independent Living, Inc. (CIL), et al. v. Wal-Mart
In today’s challenging economy, many Americans are shopping at stores like Wal-Mart that offer low prices, convenience and affordability. These stores are central to activities of daily living for millions of people. Yet many of these retailers knowingly place point-of-sale machines beyond the reach of patrons with disabilities who use wheelchairs and scooters. This compromises […]
Lighthouse for the Blind and Visually Impaired, et al. v. Redbox Automated Retail LLC, et al.
Self-service kiosk technology allows us to bank, shop, and conduct a wide range of transactions independently, without the assistance of a clerk. In this era of automated technology and self-service, it is important that businesses operate kiosks that allow everyone, including people with disabilities, to use their services. In January 2012, DRA, along with the […]