Technology

UC Berkeley Accommodations Initiative Structured Negotiations

September 14, 2012

Nationwide, college students with print disabilities – individuals who can­not read standard print because of vision, physical, developmental, or learning disabilities –  face major barriers and disparities to academic success because colleges and universities fail to provide these students with text books, course readers, and library research materials in alternative formats they can read. These … Continue reading “UC Berkeley Accommodations Initiative Structured Negotiations”

National Federation of the Blind (NFB), et al. v. Target Corporation

September 7, 2012

As technology plays a central role in many facets of our lives from communication to purchasing goods, enrolling in classes and seeking employment, it is important now more than ever to bridge the digital divide between technology and people with disabilities. In 2006, DRA represented the National Federation of the Blind and three blind plaintiffs … Continue reading “National Federation of the Blind (NFB), et al. v. Target Corporation”

Smith, et al. v. Hotels.com

September 7, 2012

In 2009, DRA reached a landmark settlement with two major travel websites – Hotels.com and Expedia.com. Under the settlement, the major online travel service companies agreed to improve reservation services for travelers with disabilities. Both companies added new features to their travel websites to improve the ability for people with disabilities to search and reserve … Continue reading “Smith, et al. v. Hotels.com”

Amazon.com Structured Negotiations

September 6, 2012

DRA reached a settlement through structured negotiations with Amazon.com on behalf of the National Federation of the Blind. Under the settlement, Amazon.com agreed to make its website, as well as several affiliated websites, fully accessible to people with disabilities who use assistive technology to read and navigate internet websites. This was a monumental achievement for … Continue reading “Amazon.com Structured Negotiations”

Thompson v. Sutter Health

August 28, 2012

The Sutter Health network of hospitals, medical foundations and other health care service providers has agreed to improve health care access for its patients with mobility, vision, hearing, and speech disabilities. Under the terms of the Agreement reached in 2008, Sutter has been removing architectural barriers, acquiring and installing accessible medical equipment, and reviewing and … Continue reading “Thompson v. Sutter Health”

Massachusetts General Hospital Structured Negotiations

August 28, 2012

In 2008, DRA and Co-counsel Greater Boston Legal Services reached a settlement through structured negotiations with Massachusetts General Hospital and Brigham & Women’s Hospital in Boston. The hospitals agreed to make the following improvements to health care access for patients with mobility, vision, and hearing disabilities: Remove physical and programmatic barriers Provide accessible medical equipment … Continue reading “Massachusetts General Hospital Structured Negotiations”

Metzler v. Kaiser

August 7, 2012

In March of 2001, DRA and Co-counsel John Burris reached a landmark settlement with Kaiser Permanente, to improve access to health care for people with disabilities. The settlement plan has been used as a model for the health care industry on how to deliver medical care for men, women, and children with  mobility, vision, and … Continue reading “Metzler v. Kaiser”

Guzman v. Wells Fargo

July 16, 2012

It is essential that all consumers have the ability to conduct business matters with companies by phone. In order for deaf and hard of hearing consumers to communicate with companies, they must use a relay calling service that involves an interpreter who facilitates communication between the consumer and business representative. In 2009, DRA investigated complaints … Continue reading “Guzman v. Wells Fargo”