Technology

AMC Theaters Structured Negotiations

Leveraging our success in ALDA v. Cinemark, we achieved a similar result with AMC Theaters on behalf of the Association of Late Deafened Adults (ALDA). In 2011, on the heels of our settlement with Cinemark, AMC agreed to offer closed captioning for 127 screens in California by mid-2012, and projects that number to grow to […]

National Federation of the Blind (NFB), et al. v. Target Corporation

As technology plays a central role in many facets of our lives from communication to purchasing goods, enrolling in classes and seeking employment, it is important now more than ever to bridge the digital divide between technology and people with disabilities. In 2006, DRA represented the National Federation of the Blind and three blind plaintiffs […]

Smith, et al. v. Hotels.com

In 2009, DRA reached a landmark settlement with two major travel websites – Hotels.com and Expedia.com. Under the settlement, the major online travel service companies agreed to improve reservation services for travelers with disabilities. Both companies added new features to their travel websites to improve the ability for people with disabilities to search and reserve […]

Amazon.com Structured Negotiations

DRA reached a settlement through structured negotiations with Amazon.com on behalf of the National Federation of the Blind. Under the settlement, Amazon.com agreed to make its website, as well as several affiliated websites, fully accessible to people with disabilities who use assistive technology to read and navigate internet websites. This was a monumental achievement for […]

Thompson v. Sutter Health

The Sutter Health network of hospitals, medical foundations and other health care service providers has agreed to improve health care access for its patients with mobility, vision, hearing, and speech disabilities. Under the terms of the Agreement reached in 2008, Sutter has been removing architectural barriers, acquiring and installing accessible medical equipment, and reviewing and […]

Massachusetts General Hospital Structured Negotiations

In 2008, DRA and Co-counsel Greater Boston Legal Services reached a settlement through structured negotiations with Massachusetts General Hospital and Brigham & Women’s Hospital in Boston. The hospitals agreed to make the following improvements to health care access for patients with mobility, vision, and hearing disabilities: Remove physical and programmatic barriers Provide accessible medical equipment […]

Metzler v. Kaiser

In March of 2001, DRA and Co-counsel John Burris reached a landmark settlement with Kaiser Permanente, to improve access to health care for people with disabilities. The settlement plan has been used as a model for the health care industry on how to deliver medical care for men, women, and children with  mobility, vision, and […]

Guzman v. Wells Fargo

It is essential that all consumers have the ability to conduct business matters with companies by phone. In order for deaf and hard of hearing consumers to communicate with companies, they must use a relay calling service that involves an interpreter who facilitates communication between the consumer and business representative. In 2009, DRA investigated complaints […]

Lane Bryant Structured Negotiations

In 2012, DRA, The California Council of the Blind (CCB), and the Law Offices of Jay Koslofsky reached a cooperative agreement with Lane Bryant. As a result of the agreement, Lane Bryant has added tactile keypads to its point-of-sale devices at all of its 83 locations in California. This accessibility feature will ensure that blind […]

Association of Late-Deafened Adults (ALDA), et al. v. Cinemark

Going to the movies is a central part of American life, which the deaf and hard of hearing community has been largely excluded from up until DRA’s recent settlement with Cinemark Theaters, the third largest movie chain in the country. In November of 2010, DRA and Co-counsel John Waldo filed a class action lawsuit on […]