Grub Street

Eatsa, the Automat throwback that serves healthy quinoa bowls instead of cherry pies, is being sued by disability-rights advocates who argue the trendy cashierless chain’s setup is inaccessible to the blind.


About half a dozen kiosks stand ready to take your order at Eatsa in midtown New York. With the help of technology, the fast-food startup basically eliminated the need for front-of-the-house staff.


Popular, two-year-old automat-style eatery Eatsa, where meals are ordered via smartphone or touchscreen kiosks, is now being served with a class-action lawsuit arguing that the ordering system and food retrieval process discriminates against blind people.


Eatsa — the futuristic, eerily-quiet quinoa restaurant that lets you bypass human interaction by ordering on touchscreens and picking up your food from a locker — violates the civil rights of blind people, a new lawsuit claims.


Eatsa, the modern automat that opened its first location in San Francisco in 2015, has been sued for not accommodating blind patrons in its ordering model or store design.

Eatsa, Restaurant of the Future, Excludes Blind Customers

March 23, 2017 – New York, NY – Eatsa, a chain of eateries touted as the “restaurant of the future,” has arrived in New York City with two Manhattan locations.  Yet its high-tech ordering and food pick-up process has failed to include existing, readily available usability features for blind and low vision people, in violation of […]

Palm Beach Post

A New York memorial built to honor Franklin D. Roosevelt, America’s first wheelchair using president, has numerous features that make it difficult for wheelchair users to enjoy, a class-action lawsuit says.


If Franklin D. Roosevelt were alive today, the former President would have trouble accessing a New York memorial built to honor him, a lawsuit says.


People who use wheelchairs are unable to fully enjoy a New York City park named after President Franklin Roosevelt, one of the most famous wheelchair users in U.S. history, a class-action lawsuit claims.