Coverage Archive

Curbed San Francisco

April 6, 2017

BART’s reliably unreliable escalators constantly frustrate commuters with frequent breakdowns and long repair times. Now two local groups have sued the transit agency, claiming that the condition of escalators and elevators discriminates against the disabled.

Mashable

April 5, 2017

The ride-hailing company this week joined with the National Federation of the Blind for a partnership that promises to increase awareness of blind passengers’ rights, advocate for effective public policies and expand transportation options for blind passengers and those with low vision.

SFGate

April 5, 2017

BART’s disgusting elevators, often sprayed with urine and populated with piles of poop, are unpleasant for everyone.

New York Post

April 2, 2017

Nearly one-fifth of city subway elevators and escalators are so old that they chronically break down, MTA officials admit.

NBC Bay Area

March 26, 2017

A San Francisco-based food company proud of its tech-savvy features was recently slapped with a federal class action lawsuit for failing to provide adequate services to customers with visual impairments, according to a report.

Grub Street

March 24, 2017

Eatsa, the Automat throwback that serves healthy quinoa bowls instead of cherry pies, is being sued by disability-rights advocates who argue the trendy cashierless chain’s setup is inaccessible to the blind.

Marketplace

March 24, 2017

About half a dozen kiosks stand ready to take your order at Eatsa in midtown New York. With the help of technology, the fast-food startup basically eliminated the need for front-of-the-house staff.

SFist

March 24, 2017

Popular, two-year-old automat-style eatery Eatsa, where meals are ordered via smartphone or touchscreen kiosks, is now being served with a class-action lawsuit arguing that the ordering system and food retrieval process discriminates against blind people.

BuzzFeed

March 24, 2017

Eatsa — the futuristic, eerily-quiet quinoa restaurant that lets you bypass human interaction by ordering on touchscreens and picking up your food from a locker — violates the civil rights of blind people, a new lawsuit claims.

Eater

March 24, 2017

Eatsa, the modern automat that opened its first location in San Francisco in 2015, has been sued for not accommodating blind patrons in its ordering model or store design.