Chariot transportation service

Status:

Disability Rights Advocates is investigating a new transportation service offered in San Francisco: Chariot. Chariot, touting itself as “mass transit reinvented,” uses brand new 14-passenger vans, which you can book and pay for your seat using a smartphone app. Chariot offers fixed routes throughout San Francisco with assigned pickup/drop-off stops. Currently, Chariot only operates publicly available vans in City of San Francisco.

DRA is investigating complaints that none of Chariot’s vans are wheelchair accessible. If you (1) use a wheelchair; (2) reside in and/or work in and/or travel around San Francisco, and (3) are interested in using Chariot, we would like to talk to you about your experiences. To share your experiences, please contact Kyle Ruiz by phone at (510) 665-8644 or by email at investigations@dralegal.org.

Disability: Case Area: , ,