Settled

Lyft Access for Riders with Service Animals

DRA is representing the National Federation of the Blind (NFB) and guide dog users in their efforts to secure equal access to Lyft’s transportation network nationwide. Lyft provides transportation services through thousands of vehicles, to consumers throughout the nation. Lyft uses smartphone applications to create a convenient, streamlined experience, dispatching cars on-demand to drive passengers […]

National Federation of the Blind (NFB), et al. v. Ridecharge

On behalf of several blind individuals and NFB, DRA and co-counsel at LaBarre Law Offices, TRE Legal Practice, and the Law Offices of Anthony Goldsmith, filed a lawsuit against RideCharge and its related companies challenging the illegal barriers that its “Taxi Magic” point-of-sale terminals presented to blind and low-vision taxi riders in the greater Los […]

Caltrain Clipper Card

On behalf of several blind individuals, DRA demanded that Caltrain address the access barriers that the Clipper Card system at Caltrain stations presented to blind and low-vision passengers, such as: (1) fare gates that were difficult to locate, (2) confusing audio tones that emitted from the gates, and (3) the inability for blind and visually […]

BART Clipper Card

On behalf of the Lighthouse for the Blind and Visually Impaired and several blind individuals, DRA demanded that BART address the access barriers that the Clipper Card system at BART stations presented to blind and low-vision passengers.  Specifically, Clipper Card readers at BART fare gates did not provide any audible feedback.  As a consequence, blind […]

Blanks v. San Francisco Federal Credit Union

In September of 2015, the Credit Union overhauled its website. Suddenly, Credit Union member Marco Salsiccia, who is blind, discovered he was unable to use the Credit Union’s online banking services independently. “I could no longer log in to my account like I had before,” he recalled. “I had to get a sighted friend to […]

National Federation of the Blind, et al., v. The City of New York, et al.

In January of 2017, Disability Rights Advocates announced a settlement of its 2016 federal lawsuit on behalf of the National Federation of the Blind (“NFB”) and three blind individuals, alleging that the City of New York and its partner, CityBridge LLC, discriminated against blind people in their LinkNYC program. LinkNYC, touted as a “first-of-its-kind communication […]

Abused Deaf Women’s Advocacy Services, et al. v. Northwest Hospital & Medical Center et al.

Northwest Hospital & Medical Center has agreed to implement policy changes to ensure that its patient-focused healthcare services are accessible to individuals who are Deaf and hard of hearing. Hospitals are required to provide patients and companions with auxiliary aids and services—such as qualified sign language interpreters or assistive listening devices—that are necessary for effective […]

National Federation of the Blind of California, et al. v. Uber Technologies, Inc., et al.

Page Contents Introduction Case Background Settlement Addressing Ongoing Discrimination Introduction In 2016, DRA reached an unprecedented settlement with Uber to stop discrimination against blind people who use guide dogs on the Uber platform. DRA is currently monitoring Uber’s compliance with the settlement agreement. If you were denied service by an Uber driver because you travel […]

California Council of the Blind (CCB) et al. v. County of Alameda et al.

Voting privately and independently is one of the most fundamental and cherished American rights. In July 2013, DRA filed a lawsuit against the County of Alameda challenging discrimination faced by voters with disabilities who are denied an equal opportunity to vote on Election Day. The suit was brought by California Council of the Blind and […]

National Federation of the Blind, et al. v. Scribd, Inc.

In July 2014, DRA filed a lawsuit on behalf of the National Federation of the Blind (NFB) and Heidi Viens, challenging Scribd, Inc.’s failure to design its digital reading subscription service to work with software used by the blind.  Available on desktop and mobile devices, Scribd’s service provides users access to a large library of […]

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