Transportation

Chariot transportation service

Disability Rights Advocates is investigating a new transportation service offered in San Francisco: Chariot. Chariot, touting itself as “mass transit reinvented,” uses brand new 14-passenger vans, which you can book and pay for your seat using a smartphone app. Chariot offers fixed routes throughout San Francisco with assigned pickup/drop-off stops. Currently, Chariot only operates publicly […]

Center for Independence of the Disabled New York (CIDNY), et al. v. New York City Transit Authority (NYCTA), et al. (N.Y. State Supreme Court)

This case challenges the MTA’s failure to install elevators at all New York City’s subway stations. DRA has a second, related case challenging the MTA’s failure to maintain the few elevators that currently exist. On April 25, 2017, DRA filed a class action lawsuit against the New York City Transit Authority (“NYCTA”), Metropolitan Transit Authority […]

Lyft Access for Riders with Service Animals

DRA is representing the National Federation of the Blind (NFB) and guide dog users in their efforts to secure equal access to Lyft’s transportation network nationwide. Lyft provides transportation services through thousands of vehicles, to consumers throughout the nation. Lyft uses smartphone applications to create a convenient, streamlined experience, dispatching cars on-demand to drive passengers […]

Caltrain Clipper Card

On behalf of several blind individuals, DRA demanded that Caltrain address the access barriers that the Clipper Card system at Caltrain stations presented to blind and low-vision passengers, such as: (1) fare gates that were difficult to locate, (2) confusing audio tones that emitted from the gates, and (3) the inability for blind and visually […]

BART Clipper Card

On behalf of the Lighthouse for the Blind and Visually Impaired and several blind individuals, DRA demanded that BART address the access barriers that the Clipper Card system at BART stations presented to blind and low-vision passengers.  Specifically, Clipper Card readers at BART fare gates did not provide any audible feedback.  As a consequence, blind […]

National Federation of the Blind of California, et al. v. Uber Technologies, Inc., et al.

Page Contents Introduction Case Background Settlement Addressing Ongoing Discrimination Introduction In 2016, DRA reached an unprecedented settlement with Uber to stop discrimination against blind people who use guide dogs on the Uber platform. DRA is currently monitoring Uber’s compliance with the settlement agreement. If you were denied service by an Uber driver because you travel […]

BART Elevator and Wheelchair Access

On April 5, 2017, DRA and Legal Aid at Work filed a lawsuit against BART alleging that it discriminates against people with mobility disabilities and effectively excludes them from the regional mass transit system. For people with disabilities, problems that may be familiar annoyances to other riders can create absolute barriers to access. Problems cited […]

Center for Independence of Individuals with Disabilities (CID) v. Serra Yellow Cab

A lawsuit filed on February 24, 2016 in the United States District Court for the Northern District of California alleges that Serra Yellow Cab (“Serra”) violates federal and state law by charging wheelchair users up to four times more than the standard fare because they require accessible taxis.  Serra, a for-profit transportation company based in Daly […]

Page 1 of 212